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"Our goal is to conduct high quality research in the area of
IT-enabled business change and the digital workplace."

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Prof. Dr. Susan Williams

Enterprise Information Management

Sue Williams is a Professor in the Faculty of Computer Science, University of Koblenz-Landau. She leads the Enterprise Information Management Research Group and its two research labs, the Information Design Lab and the Enterprise of Things Lab and is co-founder of IndustryConnect. She is an interdisciplinary researcher with expertise in the areas of social and organisational informatics. Her research examines complex socio-technical change (STC) and the use-centred design of information artefacts and the digital workplace.

Prof. Dr. Petra Schubert

Business Software

Petra Schubert is a Professor in the Faculty of Computer Science, University of Koblenz-Landau. She is the Director of the Competence Centre for Collaboration Technologies (UCT) and is co-founder of IndustryConnect. She is an expert in conducting industry research and co-developed the eXperience case study methodology. Her research interests are in the area of Enterprise Systems with a specific focus on large-scale software systems such as enterprise resource planning and collaboration systems.

Research program

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IndustryConnect is a collaboration project between companies using Collaboration Software that is moderated by representatives of the University. IndustryConnect addresses current problems and issues in the field of Collaboration, i.e. joint work and active knowledge exchange among employees in companies using Enterprise Collaboration Systems. The project involves the exchange of experiences between these companies and goes beyond the usual interest groups round tables or business lunches.

Industry Partners involved

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The University Competence Center for Collaboration Technologies (UCT) is a joint project of the University of Koblenz-Landau and HCL Technologies Germany GmbH. It was founded by University of Koblenz-Landau and IBM Germany GmbH in 2010 as a university-industry cooperation project on the topic of Enterprise Collaboration Systems (ECS) providing expertise and services to academic institutions.

One of the core services of the UCT is the operation of the collaboration platform UniConnect, which is based on HCL Connections and is hosted by the University of Koblenz-Landau. UniConnect provides a large range of collaboration functionalities and is available to academic institutions worldwide to support both internal collaboration projects as well as projects that bring together university and external partners.

Partners & selected member institutions

The Information Design Lab is a research lab of the Enterprise Information Management Research Group at the University of Koblenz-Landau. The lab is focused on information design and design research methods. Our goal is to understand the role of information products in the digital workplace and to improve the design and management of business information products and services across the entire information lifecycle from creation to final archiving or destruction.


We use research approaches and methodologies that are interdisciplinary, participatory, action-oriented, and interactive in both spirit and application.


We build partnerships for collaborative research with practitioners and other researchers and ensure our research findings have relevance and impact for both theory and practice.


We provide opportunities for our students to explore leading technologies and prepare them to make ethically and technologically appropriate design decisions.

The CEIR Enterprise of Things (EoT) Lab is focused on researching and critiquing developments in the Internet of Things (IoT). Specifically, to understanding sociotechnical change and the ways IoT products and services are being embedded in everyday practices and their consequences for the design and use of IoT applications. The EoT Lab is a part of the Information Design Lab. Our goals in the EoT Lab are twofold, to…